About J Squared
Since 2007, our company has focused on bettering those HOA communities that we manage. While all management companies say that their Homeowner Associations are their top priority, almost all of the communities we have taken over commented that they felt that collecting their HOA management fee each month was the management company's true top priority. Much of the success of our company has been through the core values that we live by every day: Honesty, Integrity, Loyalty, and Customer Relations. These core values are so ingrained in the company that we couldn't imagine doing business any other way. Because these values are displayed in everything that we do, the company has received the majority of its business from referrals. A true testament to the company's success has been through the number of referrals and testimonials received from the resident owners at our community associations and not just from the HOA board members of those communities.
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What's the difference?
Through surveys of our current Homeowner Associations and just plain old listening to our clients; we have concluded the most common reasons residents become upset with their previous HOA management company is lack of communication and attention. Because of this information, we have created several policies to ensure our Homeowner Associations do not have the same issues. First, we guarantee all phone calls and emails received are responded to the same day or worst case within 24 hours. Secondly, we believe in total transparency of all things done by the HOA. Through email blasts, newsletters, and individual communications with residents we are able to ensure the business of the Homeowner Association is communicated to all residents. Additionally, we make certain the company has a physical presence at each of the communities, by doing site visits, assisting with work at the facility and resident functions. Lastly, we believe education of our HOA board members is imperative for them to make informed decisions. This is accomplished by making sure that before each decision is made, the HOA board of directors is aware of the laws governing Homeowner Associations, the CC&R's which establish the guidelines for the individual HOA community, and how the decision will impact the Homeowner Association as a whole.
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Pay assessments, review individual account information and community specific documents and more by clicking the Resident Web Portal button above.
Feel like something is missing from your current HOA management company? Click on the link above to get a No Obligation HOA Community Evaluation. We're so confident you will agree we are better than the rest, we Guarantee it!
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